Terms and Conditions

Welcome to MyMerchandiser!

These terms and conditions outline the rules and regulations for the use of TopWearWorld's Services and Website, located at https://mymerch.topwearworld.com.

By accessing this website, you accept "Visitor Terms and Conditions". Do not continue to use MyMerchandising if you do not agree to take all of the terms and conditions stated.

Accepting the "Client Terms and Conditions" in the Sign Up form, you agree all terms and conditions.

Visitor

Cookies:

The website uses cookies to help personalize your online experience.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website

License:

Unless otherwise stated, TopWearWorld and/or its licensors own the intellectual property rights for all material on MyMerchandiser. All intellectual property rights are reserved. You may access this from MyMerchandising for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from MyMerchandising

  • Sell, rent, or sub-license material from MyMerchandising

  • Reproduce, duplicate or copy material from MyMerchandising

  • Redistribute content from MyMerchandising

This Agreement shall begin on the date hereof.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests only upon written request.

No use of TopWearWorld's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on the Website, interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website.

Regulatory Compliance

For all matters not specifically governed by these Terms and Conditions, the laws in force in Italy shall apply.

Any dispute arising from the use of this site will be subject to the exclusive jurisdiction of the Italian courts.

User Responsibilities

Users are responsible for ensuring that the content they upload, products they create and activities they engage in through the site comply with the laws and regulations of their country of residence and the country to which the products are destined.

Terms of use

Access to and use of services are restricted to individuals who are:

a. 18 years of age or older; or

b. Under the age of 18 but have obtained explicit consent from a parent or legal guardian.

Parents or guardians are fully responsible for the actions of minors accessing or using the Website

User Responsibilities

  • You affirm that the information you provide to verify eligibility is truthful.

  • You shall not share content or engage in activities prohibited by applicable laws, including those governing age restrictions.

  • You will use the Website for lawful purposes only and ensure compliance with these Terms.

For individuals below 18 years:

  • Parents or guardians must review these Terms and provide explicit consent before the minor accesses the Website.

  • Parents or guardians agree to supervise the minor’s use of the Website to ensure safe and responsible behavior.

Users of the Website, regardless of age, are prohibited from:

  • Providing false or misleading information about their eligibility.

  • Using the Website in any manner that violates applicable laws or regulations.

The Website reserves the right to suspend or terminate access without prior notice if is evidence of Violation of these Terms

The Company reserves the right to decline sign-up requests for its services at any time and at its sole discretion.

MyMerchandising allows users (“Clients”) to create custom products using the tools and templates provided on the platform and offers these products for sale through the Website.

Eligibility

  • Clients must be at least 18 years of age or have obtained explicit parental/legal guardian consent.

  • Clients are responsible for ensuring the accuracy and legality of the designs and content uploaded to the platform.

Intellectual Property

  • Clients retain ownership of the intellectual property rights to their original designs and content uploaded to create custom products.

  • By uploading content to the platform, Clients grant TopWearWorld a non-exclusive license to use, reproduce, and display the content for purposes related to the sale of custom products.

Prohibited Content

Clients are prohibited from uploading or creating designs that:

  • Violate copyright, trademark, or other intellectual property laws.

  • Contain offensive, discriminatory, or illegal material.

  • Infringe on the rights of others.

The Service reserves the right to remove or reject any content that violates these conditions.

Product Sales

  • TopWearWorld will handle the production, listing, and sale of custom products based on the designs created by Clients.

  • Pricing, shipping, and payment terms are determined by us and outlined in separate policies.

  • Clients will receive compensation for their product sales as outlined in the payment policy.

The final price of the item it is defined based on

  • supplier price

  • the trend of exchange rates

  • the increase requested by client

Example

Cost: $21,00

Earning request: $2,00

Final Price: $23,00

For some countries customers may have to pay for shipping

MyMerchandising offers customers the ability to customize products that are then marketed as TopWearWorld.

By accepting the terms and conditions, the user agrees to market products in collaboration with TopWearWorld

Print on demand

TopWearWorld partners with a trusted third-party provider to fulfill our print-on-demand services. This collaboration enables us to offer high-quality, customized products efficiently and effectively to our customers.

Our print-on-demand partner is responsible for the production, printing, and shipping of the products you order through our platform. While we work closely with this provider to maintain high standards, certain aspects of the process, such as production timelines and quality control, are managed by the third-party company.

Should there be any issues or inquiries related to print-on-demand services, we remain committed to supporting our customers and will work with our partner to address concerns promptly and satisfactorily.

Payments

Subscription

  • Clients using a non-free plan are required to pay a monthly subscription fee as specified during the signup process.

  • Subscription fees will be automatically charged on a monthly basis using the payment method provided by the Client.

  • In case of non-payment, TopWearWorld will provide a grace period of 60 days (two months). During this period:

    • The Client will receive email reminders regarding overdue payments.

    • The Service will continue to operate without disruption for the first 30 days.

    • After 30 days of non-payment, the Service may become limited, and after 60 days, the Service will be fully discontinued until the outstanding balance is cleared.

Fees

  • Clients will receive earnings for each item sold as per the payout rate selected during product setup (e.g., percentage or fixed fee per item).

  • Earnings will be calculated monthly and paid to the Client by the 15th day of the following month via the payment method provided.

  • TopWearWorld will provide detailed monthly statements clearly outlining:

    • The number of items sold.

    • The gross revenue generated.

    • The fees or deductions applied (e.g., service charges, taxes).

    • The net payout amount to be transferred to the Client.

  • TopWearWorld is committed to transparency and will ensure that all payment-related details, such as subscription fees, earnings, and deductions, are clearly communicated to the Client.

  • Clients are responsible for maintaining accurate and up-to-date payment and contact information.

Disputes and Resolutions

  • Any disputes related to payments must be reported to TopWearWorld in writing within 30 days of the transaction in question.

  • The Service will investigate disputes promptly and strive to resolve them within a reasonable timeframe.

TopWearWorld reserves the right to modify these Payment Terms with prior notice to Clients. Changes will become effective no sooner than 30 days after notification.

Contract Termination Policy

  1. Company's Right to Terminate: The Company reserves the right to terminate this contract at its sole discretion, at any time, without prior notice or explanation. Upon termination, the Company will cease providing all services associated with the contract.

  2. Client's Right to Terminate: The Client may terminate this contract by sending an official termination request via email to the Company's designated email address support@mymerch.topwearworld.com . The termination request must include the client's full name, client ID, and a brief statement indicating the intention to terminate the contract.

  3. Effect of Termination:

    • Upon termination by either party, all obligations between the Client and the Company under this contract shall cease, except for those obligations that are explicitly stated to survive termination.

    • Any outstanding dues or financial responsibilities incurred prior to termination must be settled by the Client.

Return Policy for TopWearWorld

At TopWearWorld, we prioritize delivering quality products to our customers. Please read our return policy carefully before making a purchase. By placing an order, you agree to the terms outlined below:

1. No Returns for Certain Products

We do not accept returns for the following:

  • Custom Products: Items customized or personalized according to customer specifications.

  • Merchandise Products: Products created or sold on behalf of our clients who engage us for sales services.

2. Defective Products

The only acceptable reason for a return is if the product is defective.

  • If you receive a defective item, please contact us within 7 days of receipt at

    support@mymerch.topwearworld.com

  • The item must be returned in its original condition along with proof of defect (e.g., photos, detailed description).

  • After verifying the issue, we will provide a replacement for the defective product.

3. No Returns for Preference Issues

If you don’t like the product, it cannot be returned.

4. No Refund Policy

TopWearWorld does not offer refunds under any circumstances.

5. Additional Terms

  • Returns and exchanges will only be accepted with proof of purchase.

  • For questions or concerns regarding returns, you can reach out to our customer support team at support@mymerch.topwearworld.com